Support

What we can help with

• Signing in, resetting your password or recovering an account.
• Connecting or disconnecting Apple Health, WHOOP or Oura.
• Membership tiers, billing questions, upgrades and cancellations.
• Personalised recommendations that do not look right.
• Bugs, crashes and feedback about the app.
• Event bookings, private hire and press enquiries.

Before you write in

To help us resolve things quickly, please include your account email, your device and operating system version, the app version, and a short description of what you expected to happen and what happened instead. Screenshots are very helpful.

Billing and subscriptions

Memberships bought through the Apple App Store or Google Play are managed in your store account. To cancel, open your device subscription settings and turn off auto-renew. Refunds for store purchases are handled by Apple or Google; we are happy to help you with the request.

Privacy and your data

To request a copy of your data, correct it, or delete your account, email us at the address above. See our Privacy Policy for the full detail and our Account Deletion page for step-by-step instructions.